Tickets are received in two ways:
1. Tickets purchased by "VILL CALL PICKUP" are received at the box office 1 hour before the event. You need to go to the ticket office, where, naming the order number, the name of the ticket order and presenting the id card, you will receive tickets.
2. E-tickets received when shopping by email. Printed e-ticket you need to exchange for the original ticket, 1 hour before the event, at the box office of the Hall or on the table/rack BILETRU. This must be done since most event organizers as well as halls and theatres distribute their own, original tickets and entrance to the hall is carried out with the availability of original tickets.
More detailed answers to the questions you're interested in can be found in the "Frequently asked questions" section on our website.